Admin
Turnaround time – Query?
Regular – Generally 3-4 hours
Emergency – Instant reporting, generally within 30 minutes
Night – Instant reporting, generally within 30 minutes
How many centres connected & locations ?
As on April 2015, we are nearly 30 centres and growing very fast.
Where is your office & call centre ?
It is situated in New Delhi.
Where are your radiologist sitting ?
On site radiologists at our centres in Delhi, Ahmedabad and Sonepat.
On line radiologist at many other locations.
Are you radiologist full time / part time ?
We engage our radiologists full time as well as part time.
Is your software FDA approved – Regulatory compliance ?
Our software complies with all the regulatory requirements.
Is teleradiology – legally allowed in India ?
There is no law prohibiting teleradiology in the country.
Are there any PNDT implications in the Tele-Radiology of MRI and CT Scan?
Focus of PNDT Act is primarily on ultrasound. We do not report ultrasound on WebRad. For CT Scan and MRI also, we recommend the report to be signed by authorized person at client centre. The report by our radiologist shall be treated as second opinion.
Do I need to register your radiologist with my local PNDT office ?
This is not required.
Does WebRad – has the option of terminating my membership OR not renewing my membership?
WebRad is authorized to terminate / not renew your membership upon undesired acts as per the contract.
On becoming a member is it necessary for me to get reporting done from you?
WebRad is a ‘Radiology Community Development’ activity. It is recommended that reporting is done by WebRad radiologists. However, ours is a ‘Open Ended System’ and allows you get your reporting done from anywhere.
In case of a witness summon by the court of law who will come from WebRad to attend appearance?
Since all the reports are recommended to be physically signed by some authorized person at client centre, his attendance in the court shall be sufficient in most cases. However, if required, somebody from WebRad shall attend the court upon payment of TA & DA by client centre.
What kind of insurance do I need to take for my safety?
Generally, professional indemnity insurance for adequate amount is sufficient.
Is WebRad reporting valid in TPA / Panel / CGHS / ECHS / Cases ?
Yes. They are concerned only with the quality reporting and not weather it is online or onsite.
Will you deliver a lecture in my city if I invite you ?
With pleasure.
Do you hold any annual conferences / upgrade/ seminars / trainings ?
We do plan to hold regular meetings.
When did WebRad start working ?
Year 2008.
How do you assure me that my data is safe & secure ?
All data is password protected.
How long do you keep the data and how long will it be available to me?
Generally, the data automatically gets deleted after 30 days.
What is your phone number?
Admin Officer – +91 82229 55505.
IT Manager – +91 82229 55514.
Do you attend phone calls 24 hrs ?
Yes.
What is your website?
www.webrad.in
Can we have a meeting on skype in future ?
Yes. Please talk to General Manager / IT Manager for this.
Who own WebRad & Who are the promoters ?
Please visit our website for more information.
How many centres are connected at present?
Nearly 30.
If WebRad an independent company / What is the legal status of the company?
WebRad is a project of Satyakiran Healthcare Pvt. Ltd.
What is the present turnover of WebRad / Company ?
It is a moderately large company.
Can I view cases from other hospitals for my learning?
Selected teaching cases can be presented to you for learning purposes.
Do you issue a membership certificate / Card etc?
Yes.
What do you mean by radiology community development?
WebRad is an ‘Open Ended System’ – Whenever desired, cases can be shared amongst the members and they can help each other in difficult cases.
What is the meaning of open ended system ?
WebRad is an ‘Open Ended System’ – Whenever desired, cases can be shared amongst the members and they can help each other in difficult cases.
Do I need to sign a formal contract with WebRad?
Yes. Both parties shall be bound by a formal contract.
How long is contract valid for ?
One Year and then renewable.
Can I change some terms in the contract?
This is a well designed contract. You will not need to change anything.
Will my hospital name appear on your website?
Yes.
Can I talk to your existing clients? if yes please provide the list ?
Yes. We shall give you the references.
Full form of WebRad?
WebRad name has been derived from Web (Internet) based Radiology.
Is your system FDA approved?
FDA approval is not required for working in India.
I would like to see your facility.
You are most welcome to visit our office whenever you want.